Our Promise of Quality
Here at RamCity we only sell and recommend memory and storage drives from 'Original' brand names such as Micron (Crucial), Samsung, Hynix, and some specialty RAM from Mushkin.
We are so confident of the quality and compatibility of our products, that we are the only memory supplier in the world (that we know of) to offer a 30-day Satisfaction Guarantee and Lifetime Replacement Warranty on all memory modules in our store.
Guaranteed 100% Compatibility - or your Money Back!
Without a doubt, compatibility is the most important factor in buying a memory or storage upgrade for your laptop or computer. Your RAM or storage device must be compatible with your system — or it simply won't work.
If you obtain a specific recommendation from one of our staff via email or live chat then we guarantee the compatibility of any product we recommend for your particular system.
Our 30 Day Satisfaction Guarantee
WE STAND BEHIND EVERY PRODUCT WE SELL
- Every memory module product we sell in our online store is covered by a 30 Day Money-back Satisfaction Guarantee and Lifetime replacement warranty. If you are not satisfied with your product purchase, then we promise that we'll take it back within 30 Days and refund your money.
- Our satisfaction guarantee also extends to all non-memory module products (Hard Drives, Solid State Drives and accessories), but is limited to 14 days.
- This guarantee only extends to items which are unused, undamaged and in their original packaging.
- All refunds are made via the same method as the original purchase.
If you think you need to return something to us, then please see our Returns page for more specific information.