Here at RamCity the safety and security of your personal information is our top priority. We also know that shoppers need to be informed, which is why we have compiled a list of hints and tips to consider when purchasing online:
Know your Internet Retailer
Try to be familiar with the name or reputation of the company you are dealing with. See if they have been mentioned on popular internet forums such as whirlpool.net.au and not just customer service ratings sites alone. Make sure the company has a clear return policy as well as security and privacy statements published on their website.
Protect Your Privacy
By knowing what information an online retailer is collecting about you, how it will be used and if they share it or sell it to others plays a major factor in the threat of online fraud and general security. A privacy policy generally explains how your private information will be handled and stored. Be cautious if you are asked about personal information which is not required when completing a purchase such as a medicare card number, drivers license number, or personal bank account information.
Go Over all the Details
Check for estimated delivery times, any shipping or handling costs, additional PayPal or Credit Card fees, product warranties and other important information. Look for an email address or live chat service if you have a question, a problem, or if you need help. Most reputable online retailers will offer some sort of email correspondence or customer care when purchasing via the internet.
Use a Credit Card and Choose a Strong Password
By buying through a Registered Company using a credit card, you can avoid most problems as strong credit card policies are practiced and good systems of dispute resolution are widely used. There are several different methods of checking that your information is being transmitted in a secure fashion, depending on the internet browser you use, and how old the version is:
- The address in the URL bar should begin with https:// - The 's' stands for secure, meaning that the information you are entering will be encrypted before transmission.
- Your internet browser may display a padlock symbol
or a key symbol 
. These images may be displayed at the bottom right hand corner or top of the screen near the address bar. These symbols are also indicators that your information is being handled in a secure fashion, and if you click on them, more information about the website is displayed. - In the latest version of google chrome browser, a secure connection to the website will at the very least show a padlock symbol, the domain name, and display further security information when clicked, like below:
or a key symbol 
. These images may be displayed at the bottom right hand corner or top of the screen near the address bar. These symbols are also indicators that your information is being handled in a secure fashion, and if you click on them, more information about the website is displayed.
Most sites require you to register an account with their site to enable order tracking, order history, and other useful features. Choose a password that uses a combination of letters, numbers, and symbols and avoid choosing obvious words or dates such as a nickname or your birth date, as these are easier to crack. If you believe someone has guessed or acquired your password you should change it immediately to avoid any possible risks.
Keep Records of your Purchase
Most Online Retailers provide electronic versions of order confirmations, tracking details, and invoices. File this information securely so you can refer to it in the future if need be. (www.ramcitytest.net allows for an automatic email confirmation to be sent whenever something is ordered from our online store.)
Do you Have More Questions about how we Protect Your Safety?
You may also be interested in our Peace of Mind page. More ways to contact us are here.