Once your order has been verified for compatibility, then it will progress through the following stages:
- Pick
- Pack
- Dispatched
During, the Pick stage, the order is picked from the warehouse location and delivered to the packing area in the warehouse. The order usually then quickly moves to the Pack stage, where it is packed wrapped, boxed up, measured and weighed.
After that, a consignment label is produced and applied to the box, and a tracking number generated by the carrier (e.g. Australia Post, Startrack, Couriers Please, etc). The box is then ready for collection by the carrier, which happens several times during business days.
Once the consignment number is produced, our system will then send you the tracking URL by email, and also update the order with these details in your online account.
At this stage, your order will have a status of Dispatched, although it may be some time before the tracking URL is active.